Welcome to the FA Smart Shop Support Centre. We’re here to help you with orders, delivery, returns, and general inquiries.

Order & Delivery Support

How do I place an order?

• Browse products on **fasmartshop.net**
• Select your preferred size and quantity
• Click “Order Now” and provide your details
• Confirm your order

How long does delivery take?

• Inside Dhaka: 1–3 working days
• Outside Dhaka: 2–5 working days

How can I track my order?

• Our team will contact you via phone/SMS after confirmation
• You may also contact support for updates

Payment Methods

We currently support:

• Cash on Delivery (COD)
• bKash / Nagad / Rocket (Mobile Banking)

Important:

* For some orders, advance payment may be required

* Repeated COD refusal may restrict future orders

Report a Problem

Contact us immediately if you receive:

• Damaged product
• Wrong item
• Missing item

📌 Must include:

• Order ID
• Clear photos
• Unboxing video

 Contact Support

Our support team is available to assist you:

📧 Email: support@fasmartshop.net

📱 Phone/WhatsApp: +8801345062401

🕒 Support Hours: 10:00 AM – 10:00 PM (Everyday)